Terms of service

📌 1. General Conditions

  • By using this website, you confirm that you are at least 18 years old.

  • You may not use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone at any time.

🛍 2. Product Information & Pricing

  • All products displayed are described as accurately as possible.

  • Prices may change without notice.

  • We reserve the right to modify or discontinue products at any time.

  • Colors may vary slightly due to screen/display differences.

🔐 3. Account & Personal Information

  • You agree to provide accurate and complete details when making a purchase.

  • Your personal information is governed by our Privacy Policy.

  • Misuse of the website or fraudulent activities may result in account termination.

💳 4. Billing & Payment Terms

  • We reserve the right to refuse or cancel any order if fraud is suspected.

  • Incorrect billing information may lead to order cancellation.

  • COD (Cash on Delivery) orders may have verification requirements before dispatch.

🚚 5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location or courier delays.

  • Once the product is shipped, we cannot change the address or cancel the order.

  • Any delivery issues must be reported within 24 hours of receiving the parcel.

🔄 6. Returns, Refunds & Exchanges

All returns and exchanges are processed under our official 5-Day Premium Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

⚠️ 7. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain errors (such as pricing, descriptions, shipping charges, etc.).
We reserve the right to correct these errors and update or cancel orders if required.

🛡 8. Prohibited Uses

You are prohibited from using the site for:

  • Any unlawful purpose

  • Harassing, abusing, or harming others

  • Uploading viruses or malicious code

  • Collecting data without permission

  • Any activity that compromises the security of the website

Violation may result in immediate termination of service.

🧾 9. Intellectual Property

All content, designs, logos, product images, and text displayed on Phakkat are the exclusive property of Phakkat.
Unauthorized use, reproduction, or distribution is strictly prohibited.

🤝 10. Limitation of Liability

Phakkat is not liable for:

  • Misuse of products

  • Third-party delivery delays

  • Losses resulting from website downtime or technical errors

Your use of the website is at your own risk.

🔄 11. Changes to Terms

We may update these Terms of Service at any time.
The latest version will always be available on this page.
By continuing to use the site, you accept the updated terms.

📩 12. Contact Information

For questions regarding these Terms of Service:

📧 Email: support@phakkat.com
📱 WhatsApp: +91-9881033031